World News

Passengers forced to fly without luggage

Three airlines were affected after the London's Heathrow airport's baggage system failed, passengers were later told to contact their airlines to inquire about their luggage.

Published: 15th June 2017 04:01 PM  |   Last Updated: 15th June 2017 04:01 PM   |  A+A-

Image for representational purpose


LONDON: Hundreds of passengers flying out of London's Heathrow did so on Thursday without their luggage after the airport's baggage system failed, the BBC reported.


The problem affected British Airways, Iberia and American Airlines flights in Terminal 3 and Terminal 5. Heathrow said the problem had now been fixed and apologised.

It said passengers forced to travel without their luggage should contact their airline to find out when it would be returned to them.

Although flights were able to operate as normal, it is understood that hundreds of passengers departed without their bags.

People were advised to pack essential items in their hand luggage.

The baggage problem comes three weeks after an IT system failure caused chaos for thousands of British Airways passengers.



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